Luxury Retail & Service Skills has been designed to provide the requisite knowledge and skills that one should adopt while serving a customer. The program helps you understand and successfully accomplish how to retain your old customer, how to engage a new customer, how to make a customer loyal to your brand. The program covers all the important aspects required to be understood by a professional personnel in retail or service environment.
You can download the brochure from here
After undertaking this program, the candidate will be equipped with requisite knowledge and understanding to serve customers better for any premium and luxury brand or service.
I have been fortunate enough to get connected with I would like to appreciate the training imparted by Mr Gupta & Mr Jean Claude Roustant to me last year. It had been extremely beneficial & I am promoted from a store manager to the HNI – Customer engagement specialist (All India) for our brand – Zoya. This has been a wonderful change of profile & wanted to share the news with my ‘Guru’.
*Either the brands have attended our training programs or are our recruitment partners