Luxury Retail & Service Skills has been designed to provide the requisite knowledge and skills that one should adopt while serving a customer. The program helps you understand and successfully accomplish how to retain your old customer, how to engage a new customer, how to make a customer loyal to your brand. The program covers all the important aspects required to be understood by a professional personnel in retail or service environment. In today’s day and date the customer is becoming more demanding and the competition in the retail industry has reached a cut-throat stage . It has been proven that brands without people with adequate service skills are losing out and others are moving in to replace them . It has now become the prerogative of the entire industry to seek and employ skilled people for their retail operations . So much so that NSDC has set up various skill training divisions to adhere to this demand .
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