For a luxury brand, an efficient and effective customer service is one of the highest priorities. The elite class being the usual clientele for Luxury brands, immaculate service & high quality products are the least of expectations. Transactions result by virtue of trust between the sales associates and the client. Building trust requires professionalism at the highest level. An effective luxury brand manager benefits tremendously through proper and structured training through customer service courses.
This allows one to effectively tackle and handle every scenario, which could be anticipated in this niche luxury market. An excellent customer service manager is able to put the customer at ease naturally. Showing empathy towards the client helps to make them comfortable and build trust. Luxury Connect Business School is India 1st & only Luxury 3- School. It offers programs that give practical exposure to different luxury segments. It has strong industry relations with several global and domestic brands such as BMW, Ferrari, Roseate Resorts, Gucci, Sotheby's, Swarovski and many more . Students get hands-on training through workshops that are held by industry veterans and visiting sites of luxury brands. LCBS is well known for its Well-Experienced Professors, Internationally Vetted and Accredited Masters courses and World class facilities besides a extremely friendly environment.
Importance of programs in Customer Service for top class Luxury Brand Management
LCBS presents customer service courses designed to prepare students for effective luxury brand management. Salient traits that are inculcated when you undertake any of the customer service courses in luxury brand management include:
According to management experts, customer service is the number one marketing tool that a luxury brand has at its disposal. Efficient customer service helps to drive customers to make repeat purchases from your brand, increases the value of your services or products, and help to build the best rapport with existing customers.
Ideally, the courses in customer service for management of luxury brands tend to train you in certain aspects of branding and marketing which are essential for the ideal growth of a brand, such as:
These, and other such, strategies are taught to potential luxury brand management professionals in the best possible way by renowned Indian business school, Luxury Connect Business School. This educational institute is well known for providing extensive post-graduate diploma courses in luxury brand management in an effective and efficient manner.