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“Progress is impossible without change, and those who cannot change their minds cannot change anything.” – George Bernard Shaw. As we see in today’s world, change has become an important part of everybody’s life. But there are masses who fear change irrespective of what type of change it is. In my past say 6 months...
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‘ Think global Act local ‘is no longer a option, but a necessity. International work culture, multinational, multicultural teams in every sphere of life, changing work environment, world class infrastructure & smart phones are now a norm rather than a exception. Brands unheard of till just a few years back are a common place phenomena....
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THE INCREDIBLE INDIAN LUXURY CONSUMER !  Luxury in India is growing at a breathtaking pace of almost 20+ percent for past several years. The market size is expected to touch 15 billion S by 2015/2016. Luxury is spreading its wings beyond the key cities of Mumbai, Delhi etc to the likes of Hyderabad, Pune, Nagpur,...
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Sustainable Luxury Marketing – An Imperative Approach  Authors Mr. Abhay Gupta CEO & Founder Luxury Connect & Luxury Connect Business School, Gurgaon Dr Tanushri Pur0hit(lNAAR Membership No. INAAR/1598) Academic Director Luxury Connect & Luxury Connect Business School, Gurgaon Abstract It has become imperative for the Luxury Industry to build in its genes and business model...
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How luxury brands should target India’s Super-rich Despite the economic slowdown across the world, the size of the global luxury market is estimated to be around 52 trillion. The BRICS markets, more specifically China and India rather than Brazil and Russia, have been in the spotlight for the past few years. However, luxury marketers in...
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Luxury and fashion brand management is one of the most intensely dynamic and fast-paced industries in the world. The concept of luxury fashion is ever-changing which is resulting in immense innovation in the worldwide fashion consumption. According to a yearly sector-wise trend report from renowned research agency Kantar and CII (Confederation of Indian the Indian...
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International University of Monaco Announces Partnership with Luxury Connect Business School in India.  November 1, 2013 The International University of Monaco (IUM), in the Principality of Monaco, on the French Riviera, has announced a partnership with the Luxury Connect Business School (LCBS) in New Delhi, India. LC3S now offers to its students various diploma programs...
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Customer servicing plays an important part in every sector, but its quality plays a crucial role in the luxury sector. It is a significant differentiator in grabbing the customer’s imagination and interest in this sector. Selling luxury is not about selling products, it is about selling experiences. It is about delighting, surprising and then, exceeding...
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Ask any management guru, and they will tell you how vital an efficient and prompt customer service is for a successful business. It forms the backbone of customer retention which results in remarkably increased sales. This is an immensely dynamic part of business management and can make or break a business entirely. What is Customer...
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BY: Abhay Gupta, Founder & CEO, Luxury Connect & Luxury Connect Business School The luxury fashion and lifestyle market in India is one of the world’s most multifaceted, exciting and tricky markets. Brands and retailers that want to capture a share of this rapidly-evolving market need to learn to adapt, or risk missing one of...
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